News and Events
Working Remotely - but not alone!
Remote Employee Productivity Training
Friday, June 26, 2009
8:30 a.m. - Noon Central Time
Format: Live Web Training
Cost: $199
Call 469-633-9833 or select the Training option
on this website to register.
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"The Remote Connection" Newsletter
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Remote Office Services
Remote Office Readiness Assessment During the "Readiness Assessment," trained ROC consultants will interview key leaders and determine the level of effort required and the ROI resulting from a remote office program.
Supervising Remote Employees When Remote Workforce initiatives are not successful it is primarily due to a supervision or leadership issue. This half day course will give supervisors the tools needed to develop and maintain a relationship with their team members that is based on mutual trust and accountability.
Audio & Video Conference Services Maintaining close communication between the home office and remote employees is essential to the overall success of telecommuting. There are many technology options available to provide both audio and video conferencing services.
Job Description Fit Review In almost every organization, there are some positions that because of the nature of the work performed, are a good fit to work outside of a central office. During a "Job Description Fit Review," ROC consultants will discuss the details of the selected job descriptions.
Home Office Technology Packages One of the factors that has made having Remote Employees so practical today is affordable personal computers and accessories. ROC has several recommended packages including all the technology needed to make a remote employee efficient while maintaining that important connection to key systems.
SalesForce.com Integration One of the most popular Customer Relationship Management (CRM) tools is SalesForce.com. If your organization is already utilizing this service, ROC consultants will work with your system administrator to implement a set of custom screens and workflow processes to help a supervisor and remote employee communicate.
Document Management Systems One of the challenges to overcome with a remote workforce is having access to important documents. Document Management systems have been utilized in some industries for many years and are a proven tool to remove the distance barrier.
Policy & Procedure Consulting One of the keys to having a successful Remote Workforce program is to have open communication between the organization and the remote employee. This starts with having clear policies and procedures in a variety of areas including eligibility, technology, and human resources.
Social Networking Tools For approximately half of all remote employees, the one thing they say they miss the most is the social interaction at the office. Although it is impossible to replace the face to face contact that you get from working together in a single location, there are tools, that if used properly, can help close that gap.
Virtual Meeting Tools The "meeting" has become a core component of business today. There are still legitimate needs to "get together," including team meetings, sessions with your customers, or one-on-one meetings between and supervisor and their employees.
"Hotel" Office Planning When an organization implements a remote office program there is often a need to have some employees spend one or more days a week at the central office. That is where the concept of "Hotel" offices comes into play.
Phone Systems One of the goals of a remote workforce program is to minimize the impact to the customer. With today's phone technology, there is no reason for a customer who works with you over the phone to even know that your employees are not located in your home office.
Employee Evaluation Tools Open, honest communication is very important when working with remote employees. ROC will work with your leadership and Human Resources department to modify your existing employee performance assessment tools to factor in issues that come from having remote employees.
Remote Employee Training Along with the benefits of working remotely come many challenges. This half day training class helps an employee improve his or her effectiveness and gives them the skills needed to communicate with their supervisor and fellow team members.
Next Web Class for 2009: Friday, May 29 8:30 a.m. - Noon Central Time
Cost: $199 Call (469) 633-9833 or click below to register.
Remote Workforce Keynotes David Reed is prepared to deliver a captivating talk to your group or conference on the hot topic of having a remote workforce. The number one change in how companies and their employees work together will come through where the employees complete their tasks.
Remote IT Support Tools In the past, providing technical support for a remote employee was a challenge for organizations and made it difficult for non-technical employees to survive away from a central office. Fortunately, there are several tools that have removed this challenge and make it easy for a central IT help desk to provide almost any service by taking control of a remote user's PC.
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